Privacy Policy
Last updated: 29.01.2026
1. Who We Are
Our website address is: https://ardalan.eu
This website is operated by Dingoes Holding Ltd, an EU-registered company.
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable EU laws.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 [email protected]
2. What Personal Data We Collect and Why
a) Orders and Checkout
When you place an order on our website, we collect information necessary to process and deliver your order, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment method details (processed securely by our payment providers)
- Order details and history
Purpose:
- To process and deliver your order
- To communicate with you about your purchase
- For legal, accounting, and tax obligations
b) Account Registration
If you create an account on our website, we store the personal information you provide in your user profile.
Purpose:
- To manage your account
- To allow you to view orders and save your details for future purchases
You can edit or delete your personal information at any time (except your username).
c) Comments
When visitors leave comments on the site, we collect:
- The data shown in the comments form
- The visitor’s IP address
- Browser user agent string
Purpose:
- Spam detection and website security
An anonymized hash of your email address may be sent to the Gravatar service to check if you use it.
Gravatar’s privacy policy: https://automattic.com/privacy/
After approval, your profile picture (if any) may be visible publicly next to your comment.
d) Media Uploads
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract such data from images.
3. Cookies
We use cookies to improve your experience and ensure the website functions correctly.
a) Comment Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies.
These cookies last one year.
b) Login Cookies
When you visit the login page, a temporary cookie checks if your browser accepts cookies.
This cookie contains no personal data and is discarded when you close your browser.
When you log in:
- Login cookies last 2 days
- Screen option cookies last 1 year
- If you select “Remember Me”, login persists for 2 weeks
Logging out removes login cookies.
c) Editing Cookies
If you edit or publish content, a cookie storing the post ID will be saved.
This cookie expires after 1 day and contains no personal data.
4. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles).
Embedded content behaves exactly as if you visited the other website directly.
These websites may:
- Collect data about you
- Use cookies
- Embed third-party tracking
- Monitor your interaction with embedded content
5. Payments
Payments on our website are processed securely by third-party payment providers (such as card processors and digital wallets).
We do not store your full payment card details on our servers.
Each payment provider processes your data according to their own privacy policies.
6. Who We Share Your Data With
We only share your data when necessary, including with:
- Payment providers
- Shipping and logistics partners
- IT and hosting providers
- Accounting and legal authorities (when legally required)
If you request a password reset, your IP address will be included in the reset email.
We never sell your personal data.
7. How Long We Retain Your Data
- Order and billing data: retained as required by tax and legal obligations
- Account data: stored as long as your account remains active
- Comments and metadata: retained indefinitely (unless removed)
- Inactive accounts and orders: retained according to WooCommerce and legal requirements
8. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally possible)
- Request data portability
- Object to or restrict processing of your data
To exercise any of these rights, contact us at [email protected].
9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Our website may use servers and service providers located within the EU or in countries with adequate data protection safeguards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
